We're Here to Help

Get in Touch

Questions about a product, an order, shipping, returns, or anything else? Our team is here to make your ZAVILE experience simple, clear, and helpful.

Email Us

The easiest way to reach our customer care team for order or product questions.

support@zavile.com

Call Us

Need help with a question? You can also contact our customer support by phone.

+1 (432) 755-2881

Support Hours

Monday – Friday
9:00 AM – 5:00 PM ET

Replies within 1–2 business days
Send a Message

How can we help?

Complete the form below and our customer care team will review your message. For order-related questions, adding your order number helps us assist you faster.

Please do not include passwords, payment card details, or other sensitive financial information.

Customer Care

Need help with an order?

Send us your order number and the email address used at checkout. Including these details helps our team locate your order and assist you efficiently.

✓
Order Questions Help with order status, details, or general order support.
✓
Shipping Support Questions regarding shipment updates or delivery information.
✓
Returns & Refunds Guidance with an eligible return, replacement, or refund request.
✓
Product Questions Help understanding product details, sizing, materials, or care.
Contact Information

ZAVILE Customer Support

Our official contact details are provided below so you always know how to reach us.

Email support@zavile.com
Phone +1 (432) 755-2881
Address 130 Northwest 25th Street, Suite 303
Miami, Florida 33127
United States
Business Hours Monday – Friday, 9:00 AM – 5:00 PM ET
Email Response We aim to respond within 1–2 business days.

Stay Connected with ZAVILE

Follow along for new arrivals, collection inspiration, product highlights, and more from ZAVILE.

Follow @zavile12

We're happy to help.

Whether you have a question before ordering or need support after your purchase, reach out and our team will be happy to assist.

Email ZAVILE